Guest blogger: Restaurant Day & Dumplingpocalypse

Joon-Yee Chuah is a middle school math and culinary science teacher in Austin, Texas. He infrequently updates his blog, whyhenrycooks.blogspot.com, now that his mother has learned to read things on the Internet.

Hi, everyone! This is the story of how 40 sixth graders opened a restaurant for one five course meal and served 140 people. I know it doesn’t sound plausible, but overall – it was not that bad, and I’ll do it again.
Last year I started teaching a Culinary Science elective, wherein I blogged my lesson plans and eventually posted a guest blog here about the undertaking called “Kitchen Day” (Guest blogger: Culinary Science Class April 2010). Both sections of my elective had the opportunity (twice each) to go to the home economics laboratory (which is, among other things, a big kitchen) and cook a full meal for themselves in no more than an hour and thirty minutes. This year I got the ridiculous idea to one-up myself and shoot for something much bigger. (I’ve been told that this is what we call “progress.”)
Inception (not the movie)

I was having a conversation with my friend Mike, who is a professional chef, about the state of the restaurant workforce in Austin. He’s been cooking for more than 25 years in some of the finer establishments here in town. Mike observed that people catching “foodie fever” often don’t understand the line between the world of hobbyists and that of professionals. The lines have become blurred; some people thrive while others misunderstand the challenges of taking on a career in the culinary world.
Whereas the focus of last year’s Kitchen Day was to give students a taste of what it’s like to cook for themselves, the focus of this year’s activity was to give students a perspective on what it’s like to serve people. 
140 people.
The Menu

The challenge of preparing an elegant menu to serve many people with a relatively untrained staff is to create recipes that look flashy, but are deceptively simple and require little expertise.
Ricotta sage dumpling over carrot puree with apple, green onion
Spring greens with Asian vinaigrette, supremed orange, sprouts, green onion
Shitake straciatella with parmesan, green onion
Soy braised chicken or tofu with tamarind glaze, Hainan style rice, sesame cabbage, bonito, cilantro, green onion
Flourless chocolate cake
This is work

Well, yes, the whole thing is a lot of work, but I’m not talking about work on my part. We planned to do this on a Saturday. Students would report for duty at 8AM with a sack lunch and service would start at 11:30AM. Why a sack lunch? If you’re working in a restaurant, you either bring your own lunch or eat a simple meal out of the restaurant’s larder. If it’s something like a fast food setup or a restaurant designed to serve several dozen tables, employees are typically given a discount on food. In a smaller restaurant, employees might eat a “family meal” – something simple the chef prepares to be eaten before service. There are few nice restaurants that serve their employees a complete production meal. In the case of Restaurant Day, I didn’t have the spare labor, equipment or finances to feed my staff.
RSVP

Students were allowed up to four guests. Guests were also asked to RSVP as vegetarian or vegan. Somewhere around 165 people RSVP’d by the deadline, which meant planning a meal for approximately 170 guests. Strangely enough, only 6 people RSVP’d as vegetarian. 
This would come back to haunt me.
Spreadsheets are your friend

After going over the menu with the students, their job was to set up a spreadsheet to calculate scaled recipes, per plate costs and waste. Needless to say, it was a fairly complex process. It always begins with a recipe, but leads to some very convoluted math. The problem with standard recipes designed for no more than a dozen servings is that not only do they frequently fail to scale properly (especially in a “times 15” situation), they also don’t take into account interacting with multiple courses. Rather than trying to scale a recipe by diners, it’s much easier to work with serving sizes in ounces. The students and I used an electric scale to perform some basic yield testing. How many ounces of onion goes into a serving of soup? What is the yield percentage of a carrot? How much does a handful of salad weigh?
spreadsheet.gif
In the end, we determined that if all 165 diners arrived, our average plate cost would be around $3.71. We set the suggested donation at $5 to offset the cost of hiring a custodian, and any no-shows.
Prep, Service, Clean Up

All are important. Let me repeat that – every single person in a restaurant is important. I divided the students into three labor camps – food prep in the kitchen (12 students), service staff in the front of house (20 students) and bus/drinks/cleanup staff (8 students) to grease the wheels. I spent almost all of my time on the actual day in the kitchen, but did a fair amount of training work with the service staff. They had to know the menu inside and out in order to serve the customers. People have extremely diverse dietary needs and everyone needed to be accommodated. I would say that the from a mental standpoint, the waiters had the toughest job. They were responsible for memorizing every ingredient on the menu, timing service across five courses for up to three tables with six diners each and – possibly the most challenging thing of all – providing customer service to a dozen and a half adults. (Believe it or not, a few of which were unruly.) Each student was given an order card to help with the task of managing the orders.
card.gif
Dumplingpocalypse

How do you make 200 dumplings in three hours with twelve students? You don’t. You make them a few days in advance during class when you have all of them sitting in one place. Some students are better at folding dumplings than others. Here’s what they look like:
dumpings.jpg

“And that, kids, is the story of how your father killed and braised a 160 pound chicken with 79 left legs and 81 right legs.”

No, I don’t have kids of my own.
The difficulty of individual portions is that when you buy chicken in bulk, there is rarely a precision count of exactly how many legs are in one ten pound bag. They say “40 to 50 count.” In reality, it’s closer to fifty. The night before kitchen day, I got a head start and did the braising. Immediately I ran into a problem. The three ovens that I had to work with could only hold about forty pounds of chicken at a time and the braising process took approximately two hours for each pan to come to a safe temperature of 180 degrees. (180 degrees sounds overcooked but… aha! We’re braising so the chicken always remains tender.)
I called up Mike (who thought I was calling about happy hour at a local bar with pretty girls) and asked him for advice on how to proceed (which was a far less exciting conversation topic than happy hour). He suggested that I get out some stock pots and poach the chicken. The original idea was to preserve some of the fat content in the chicken for this step with a low braising depth, which would not work in a water bath. However, faced with the prospect of spending a second 8 hour day at work, I went ahead and punted. It only took me about 5 hours to braise the 160 pounds of chicken. Also, I listened to a lot of Lady Gaga on my iPod while working alone that night.
And We’re Off!

Most of my “staff” arrived on time. I had the assistance of my wonderful administrator in front of house matters. One of my front of house students, the maitre’d, became the de facto shift captain for the front of house and arranged… well… everything. I was impressed when I saw how smoothly things ran, even though I had no idea what was going on because I was buried up to my ears in chicken. Without this student, everything would have fallen apart.
Kids surprise you.
In the back of the house, I had a team constantly glazing chicken and running it in large pans under a broiler. One team was responsible for baking six flourless chocolate cakes. (I. Don’t. Bake.) Yet another team was responsible for cutting up about sixty pounds of vegetables. They had a lot of work cut out for them. (Ha!) Having only twelve people in the kitchen as opposed to the twenty something from last year’s experience really made a big difference in efficiency. There was one accident wherein a student who was supreming an orange cut themselves, but they were able to quickly follow the safety protocols we went over in class. Notify me, bandage themselves, put on a glove, reassign themselves to other duties and have me clean up the contaminated work area.
I had a few students assigned to the kitchen that showed up late. I had already reassigned their recipes by the time they showed up and they weren’t quite able to figure out how to make themselves useful. Yes, I understand that they’re sixth graders and are in the process of maturing, but this is work. You don’t show up to work late, and when you show up to work – you work. Some of my students literally grew up that day. I was told by many adults that they saw a definite change in their student server from the beginning of service to the end. They stood up straighter, spoke with more clarity and walked with more deliberateness and confidence. Others, well… they did exactly what you would expect sixth graders to do.
Food

I didn’t manage to take a snapshot of a completed version of everything, but here’s some of what I have.
dumplingdish.jpg
Dumpling appetizer
salad.jpg
Salad
entree.jpg
Entree
Post Mortem

What went wrong:
  • The dumplings didn’t get enough steam time. It’s really hard to steam that many dumplings at once. We had to “MacGyve”r a large steamer together at the last minute and just didn’t start early enough. Some of them turned out a little hard.
  • We ran out of salad. Some of the servers started getting impatient with the speed of the platers and started trying to plate themselves. This was a big no-no, as the service staff wasn’t trained on portion sizes or presentation.
  • I left the kitchen, went to the cafeteria and jumped in at the point at which we started serving soup. Do you know what it’s like to ladle 150 bowls of soup? Somewhere around bowl 80 you say, “uhh… haven’t I hit 150 yet?”
  • There weren’t enough vegetarian entrees. Meat eaters changed their mind at the last minute and went vegetarian. It wasn’t something I had planned for, but should have.
  • The flourless chocolate cake went into the ovens at the wrong temperature. The ovens were still hot from broiling chicken, steaming cabbage and whatever else we were using them for.
What went right:
  • The front of house team got my props. They managed to accomplish more than I had trained them for. They did it autonomously. They did it admirably.
  • People LOVED the entree, despite not understanding what bonito was and asking for it to be 86’d. Bonito is flakes of dried Japanese fish. It’s used in making authentic miso soup. Also, it sounds gross when a kid tells you that you’re eating “fish flakes.”
  • Even though we had a number of no-shows, people were extraordinarily generous and donated far past the suggested donation price. We were more than able to cover costs and the leftover funds will be used as capital to do this again.
  • In other news, I’m going to do this again, this time as a fundraiser for our school’s quiz bowl team. We’re going to sell tickets to have funds up front and an exact guest count.
  • Also in other news, people think I’m nuts.
The Nutcracker

This took place in December. I know, I’m a slacker and didn’t write it up until just now. (Vacation.)
A number of students had tickets for our local ballet’s performance of the Nutcracker, just after Restaurant Day ended. Most of them fell asleep in the first act.

Here’s what we discussed in class:

  • The students worked some of the hardest, most demanding jobs in the world for a mere six hour shift for one day.
  • Most restaurant workers work at more than one restaurant, sometimes with as few as six hours of sleep between closing one restaurant for a night and opening another the next morning. (Mike calls it a “clopening.”)
  • At minimum wage, this is barely enough to support oneself, much less a family.
  • Go. To. College.
Anyway, thank you for reading this far! If you’d like to take a look at my Picasa album, here’s the link. You’ll get to see, among other things, a jillion green onions, 8 gallons of vegetable stock simmering, 18 pounds of supremed oranges and a partridge in a pear tree. (Note: Partridge in pear tree not included in this album.)
Related Posts Plugin for WordPress, Blogger...

,

17 Responses to Guest blogger: Restaurant Day & Dumplingpocalypse

  1. Anonymous January 12, 2011 at 1:58 pm #

    Off topic question that I apologize doesn't have to do with today post…Does anyone know what regulations there are for food served in prison? Just curious if it has to follow the same rules as free food provided to school kids. Obviously there are huge differences between why school kids get provided free lunches, and why prisoners are, but just curious to see if they are both getting similar things or if one group is fed better than the other. (the Illinois news has been talking about prisons with the death penalty issues going on and that made me wonder about the other group of people getting government paid food in cafeteria form)

  2. Anonymous January 12, 2011 at 2:48 pm #

    Restaurant work is not easy, but you can make a living doing it.

    "At minimum wage, this is barely enough to support oneself, much less a family."

    Only time I made minimum wage was my first few months as a hostess at a diner-type restaurant (I've worked as a chef, food runner and a hostess). Only people I know who made minimum wage in the kitchen were dishwashers. Servers can easily make $60,000 in a bigger city at a decent restaurant. Not rich, not good family hours, but better than many teacher salaries.

  3. Mrs. C January 12, 2011 at 3:23 pm #

    First–brilliant post: I loved evewry word of this. Bravo you for having the gumption to do this with and for kids!

    Second–yeah, anonymous asks an interesting question! I'll come back to see if it generates any response, 'cause i wanna know, too!

  4. The Table of Promise January 12, 2011 at 5:21 pm #

    I absolutely loved this. So charming and so inspiring. I LOVE it when kids are given the opportunity to learn from a hard lesson and actually pick up their boot straps and make it happen. These are the kind of stories that define one's career with kids.

  5. Renee January 12, 2011 at 5:52 pm #

    What a great write-up –I almost feel like I was there. I really admire that you would do this –it sounds like so much work, but such an incredibly useful experience for the students.

    I teach college, and I'm always amazed at how little students know of what the real world is like –until they've dropped out and worked as a server for 5 years. Then they're back, and they're much better students!

  6. Jodie January 12, 2011 at 5:57 pm #

    Sounds like a cool project, but I sincerely hope that you weren't advertising your tofu entree as "vegetarian" as you say, as the description states it contains bonito. Bonito is fish; fish is not vegetarian.

  7. Mackenzie January 12, 2011 at 6:09 pm #

    I wish I'd had this class as a teen; I can barely cook. My mother and both brother work/have worked in the food industry, though, and I know how hard it is and what a struggle it can be to survive on that paycheck.

  8. Kristen January 12, 2011 at 7:26 pm #

    Very cool to read. Thank you for sharing.

  9. Henry January 12, 2011 at 9:23 pm #

    The waiters had to "customize" the orders for the diners. If there was a diner that was vegetarian, they had to ask for a special order without bonito.

  10. Anonymous January 13, 2011 at 2:26 am #

    That was a fabulous post! Very interesting and informative.

  11. Emily January 13, 2011 at 8:35 am #

    I loved the post because I love cooking and I love sharing it with others. However I do not so much like the end comment about "At minimum wage, this is barely enough to support oneself, much less a family.
    Go. To. College." Though I love that you are encouraging your students to go to college, please be cautious. I nearly didn't pursue my dream and my passion because I had heard so many times that working in the Culinary industry is for people that didn't go to college and that are struggling to get by. There are a lot of unique opportunities in that field that allow you to support a family while pursuing a passion. I love cooking and am going to college for it I am about five weeks from receiving a BPS degree in Culinary Arts at 20 years old. Please remember that the project you did with your students could have shown one of them their dream job, try to show them good options of going about working in the industry if they enjoy it while still showing them that being a server at Denny's the rest of their life will be less than fun and easy. Keep doing what you're doing with a little tweek!

  12. Laura January 13, 2011 at 1:42 pm #

    BRAVO! That is great. Working in the Culinary world can teach so many life skills. These students will remember that day for the rest of there lives. Nice job and good luck for next time.

  13. Anonymous January 13, 2011 at 3:54 pm #

    love the way you write! VERY interesting!

  14. Andrew @ Eating Rules January 13, 2011 at 5:28 pm #

    This just made my morning. What an wonderful, wonderful experience for these students! I love that you pushed them in a creative, unique, and very productive way to give them an incredible experience.

    They'll remember this project for the rest of their lives, for sure. Bravo!!

  15. Penny January 13, 2011 at 6:12 pm #

    This sounds like an elective I would love to see in many more schools. This was a fascinating, informative and inspiring read.

    It's inspiring to hear about children being shown their own potential, in a relatively safe environment (yes, I've cut myself while chopping veg, too, and burned myself, gotten my fingers squished, smashed and pinched – by crayfish – and I still consider it a "safe" environment).

    I'm sure those children are going to have fond memories of their experience.

    Thank you for providing an interesting read.

    – Penny

  16. Mrs. H January 13, 2011 at 6:48 pm #

    Great story. Lucky kids!

  17. Anne from Brooklyn January 15, 2011 at 11:59 pm #

    This sounds like a great class, but I agree with Emily, and I wish the culinary industry (and other skilled trades) would be treated as a viable career option. I was thinking about going to cooking school when I was in high school, but always got such negative responses when I told people. It took me four years to realize I didn't like what traditional college had to offer, and I already know cooking school is the best decision I'm making!

    True, being a server might not be the most rewarding job, but I hope everyone doesn't see working in a restaurant as a bad thing, and I hope kids who find that they have a passion for cooking don't rule it out as a career choice!

Site Meter